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Privacy Policy

1. Introduction

Stoneywood Motors Ltd (“we”, “us”, “our”) is a family-run independent garage in Stoneywood, Aberdeen (AB21 9JH), providing MOTs, servicing, repairs, diagnostics, exhaust and brake work, tyre fittings, and 24/7 breakdown recovery. We handle personal data in full compliance with UK GDPR when you engage our services or use our website 

2. Data Controller & Contact

Stoneywood Motors Ltd
46–48 Market Street, Stoneywood, Aberdeen AB21 9JH
01224 715473 ·  sales@msmotors.co.uk
Serving Dyce, Bucksburn, Danestone, and surrounding areas for over 20 years 

3. Personal Data Collected

  • Enquiry/booking forms: name, contact details, vehicle information, service requested.

  • Communications: via phone, email, or in-person.

  • Website analytics: anonymised IP, device/browser info, pages viewed, session duration—using essential and performance cookies only; no advertising or profiling cookies 

4. How We Use Your Data

  • Provide quotes, schedule, and perform MOTs (Class 4), servicing, repairs, tyre fitting, exhaust, brake, battery, diagnostic work, and breakdown.

  • Send confirmations, invoices, reminders, and follow-up messages.

  • Improve website functionality via anonymised analytics.

  • Maintain records for VAT, insurance, warranty, and legal compliance.

5. Legal Basis for Processing

  • Contractual necessity: to perform requested services.

  • Legitimate interests: to operate, enhance, and secure our business and website.

  • Consent: if you opt in for reminders or marketing.

  • Legal obligation: for VAT, warranty, audit, and insurance records.

6. Data Sharing

We do not sell or rent personal data. We share it only with:

  • GDPR-compliant service providers (e.g., hosting, email, analytics).

  • Regulatory, insurance, or warranty bodies where required by law.
    No sharing with third-party advertisers or profiling firms.

7. Cookies & Tracking

  • Essential cookies: necessary for booking forms and site navigation.

  • Performance cookies: anonymised analytics only.
    We do not use advertising, profiling, or third-party tracking cookies

8. Data Retention

  • Service and enquiry records: up to 7 years.

  • Analytics data: anonymised session logs deleted after 24 months; aggregated analytics retained as needed.

9. Your Rights

Under UK GDPR, you may:

  • Access, correct, erase, restrict, or port your data.

  • Withdraw consent or object to processing.

  • Lodge a complaint with the ICO.
    To exercise these rights, contact us using the details in Section 2.

10. Security

We use SSL encryption, secure UK hosting, access controls, firewalls, and staff training. While no system is entirely secure, we follow industry best practices.

11. International Transfers

All personal data is processed and stored within the UK—no overseas transfers occur.

12. Policy Updates

We may periodically update our policy. Continued use of our website implies acceptance. The Effective Date above reflects the current version.

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